IIBF Digital Banking Mock Test 1 IIBF Digital Banking Mock Test 1 1 / 50 1. Offline authorization is an option available with a. NFC enabled cards b. EMV compliant cards c. Mag stripe cards d. a and b 2 / 50 2. A dispute can arise in case of a. Only successful transactions b. Only unsuccessful transactions c. Both Successful and unsuccessful transactions d. Neither of the above 3 / 50 3. A customer while transacting at an ATM uses wrong pin. What kind of decline is it? a. Technical decline b. Business decline c. Network failure d. None of the above 4 / 50 4. As per RBI guideline, for other bank transaction, number of free ATM usage is [Choose Two Correct Options] a. 3 times a month in a metro city b. 5 times a month in a non-metro city c. 5 times a month for any location d. None of the above 5 / 50 5. IMPS enables a. Anywhere banking b. Anytime banking c. Both a & b d. None of the above 6 / 50 6. Which of the following facilities are likely to be available at an ATM machine? a. Cash Withdrawal b. Update Mobile Number c. Recharge Mobile d. Pay utility bills e. All the above 7 / 50 7. Digital banking has been making most disruptive changes in which vertical of banking? a. Retail Banking b. Corporate Banking c. Risk and Treasury d. Wealth management and advisory 8 / 50 8. If a customer cancels a sale and returns the amount back before settlement, then such a transaction is called a. Refund b. Return c. Null d. Void 9 / 50 9. While entering information such as id, password and other confidential information online, it is to be checked that a. The website address changes from ‘http://’ to ‘https://’ b. A security icon that looks like a lock or key appears c. Both the above d. None of the above 10 / 50 10. The process of safeguarding customer data is called for when the following is happening _________ a. Transmission b. Encryption/decryption c. Firewall Access d. a and c e. All the times 11 / 50 11. In contrast to SMS based channel, USSD messages a. Create a real-time connection b. Are session based communication c. Use the short code *99# d. All of the above 12 / 50 12. Which are the two most important considerations in building digital banking eco-system? a. Customer preferences and information security b. Availability of telecommunication and RBI clearance c. Product basket and young customers d. Risk takers and safe players 13 / 50 13. Through NUUP, one can do fund transfer using a. MMID and Mobile Number b. IFSC and Account Number c. Aadhaar Number d. All of the above 14 / 50 14. A process of sending e-mails that steal sensitive information from customer’s computer by installing Trojans and keystroke sniffers is called a. Industry spoofing b. Brand spoofing c. Cyber-Mugging d. Phishing 15 / 50 15. To use a cash deposit machine (CDM), you need to necessarily have a. Bank Debit card or Account No. b. Bank Account No. or IFSC Code c. Bank Account No. and IFSC Code d. Bank debit card and also Account No. 16 / 50 16. Cards, that store data in integrated circuits are also called a. Smart Cards b. Mag stripe cards c. Both of the above d. None of the above 17 / 50 17. The order of various stages in a transaction life cycle is a. Clearing-Settlement-Authorization b. Authorization-settlement-clearing c. Settlement-Authorization-clearing d. Authorization-clearing-settlement 18 / 50 18. Through internet banking one can perform a. Remittance and Fund transfer b. Shopping, Phone recharge and Bill Pay c. Investment d. All of the above 19 / 50 19. A financial institution a. Never asks for confidential information from its customers either on phone or e-mail b. Always asks for confidential information from its customers either on phone or e-mail c. May at times ask for confidential information from its customers either on phone or e-mail d. None of the above 20 / 50 20. Drawbacks of mobile banking through SMS channel are: a. The customer needs to know the exact syntax for transaction b. SMS channel is not end to end encrypted without having an application on the handset c. The SMS remains in SMS format in the sent items of the phone causing security threat d. All of the above 21 / 50 21. Mobile POS is a device that is a. Portable b. GPRS enabled c. Both the above d. None of the above 22 / 50 22. OFF-US transactions are those where [Choose Two Correct Options] a. Issuer and Acquiring bank are different b. Issuer and Acquiring bank are same c. Transactions that do not come to NFS switch d. Transactions that come to NFS switch 23 / 50 23. In an ATM transaction interchange fees is paid to the a. ATM Network b. Acquiring Bank c. Issuing Bank d. None of the above 24 / 50 24. If a customer is able to get cash by transacting at a POS machine, what type of transaction is it called? a. Cash@POS b. Cash Advance c. Advance cash d. POS advance 25 / 50 25. As per RBI guidelines, for wrongfully debited amount, a customer has to complain with the issuing bank within a. 30 days of the failed ATM transaction b. 100 days of the failed ATM transaction c. 7 days of the failed ATM transaction d. 60 days of the failed ATM transaction 26 / 50 26. One entity that is missing in the 3 party card network model as compared to 4 party card network model is a. Merchant acquirer b. Card scheme c. Card issuer d. Merchant/cardholder 27 / 50 27. In NUUP, a customer can access banking services by pressing a. *999# b. #99* c. *99# d. None of the above 28 / 50 28. To pay your bills online one-time registration of each biller is a. Optional b. Mandatory c. Not required at all d. None of the above 29 / 50 29. Which of the below statement is correct with regards to card usage in a PoS terminal? a. Chip Cards are inserted and Mag stripe cards are swiped b. Mag stripe cards are inserted and Chip cards are swiped c. Both Chip and Mag stripe cards are inserted d. Both Chip and Mag stripe cards are swiped 30 / 50 30. Which amongst the below mentioned forms of banking come under digital banking? [Choose Two Correct Options] a. Branch banking b. Mobile banking c. Cheque deposit d. SMS banking 31 / 50 31. A data value has changed since you last saw it with read-only right. If we know that no modification is permitted or due since you last saw it, what has been compromised? a. Data Availability b. Data Confidentiality c. Data Integrity d. Both b and c e. Both a and b 32 / 50 32. Mobile banking through SMS channel is available on handsets of type a. CDMA b. GSM c. None of the above d. Both GSM and CDMA 33 / 50 33. The financial entity/Bank that does tie-up with merchants and installs POS terminals at their location is called a. Acquiring Bank b. Cardholder c. Issuing Bank d. Card scheme Provider 34 / 50 34. NFC stands for a. Near field communication b. Near field contact technology c. Nano-frequency communication technology d. None of the above 35 / 50 35. ATMs established by non-banking entities are called a. Green label ATMs b. White label ATMs c. Blue label ATMs d. Brown label ATMs 36 / 50 36. PCI-DSS stands for a. Payment card interface Data standards and services b. Payment card Industry Data security standard c. Payment card interface Data security standard d. Payment card Industry Data standards and services 37 / 50 37. EMV compliant cards gives an option to cardholders to perform a. Contact transaction b. Contactless transaction c. Both a and b d. None of the above 38 / 50 38. Balance inquiry is a kind of a. Financial transaction b. Non-Financial transaction c. Technical transaction d. None of the above 39 / 50 39. What is the key factor responsible for long term customer loyalty in the digital banking space? a. Customer service b. Product positioning c. Friend's referral d. Discounts and offers 40 / 50 40. What is the foundation on which digital banking should be built upon? a. Data packets b. Data communication c. User experience d. Data security 41 / 50 41. USSD offers a. Only non-financial services b. Financial, Non-financial and value added services c. Both Financial and Non-Financial services only d. None of the above 42 / 50 42. Phishing can be prevented by a. One time password b. Two-factor authentication c. Both the above d. None of the above 43 / 50 43. Bill payments is a kind of a. Financial transaction b. Non-Financial transaction c. Technical transaction d. None of the above 44 / 50 44. By using QSAM service one can check their Aadhaar seeding status with their bank account by dialling a. *99# b. *999*9# c. *99*99# d. *999# 45 / 50 45. IMPS stands for a. Immediate Payment Service b. Intermediate Payment Service c. Inter-Bank Payment Service d. None of the above 46 / 50 46. An EMV card transaction is not characterised by a. PIN and chip b. Signature and chip c. Both PIN and signature d. Only chip 47 / 50 47. Instant money transfer (IMT)is a fund transfer facility that requires only beneficiaries a. Mobile Number b. Account Number c. Account Number and IFSC code d. Mobile number and Account Number 48 / 50 48. Phishing technique is used by fraudsters for a. Brand spoofing b. Carding c. E-mail scam d. All of the above 49 / 50 49. Which amongst the below mentioned entity authorizes a card transaction in a 4 party card scheme network? a. Card scheme b. Merchant/cardholder c. Merchant acquirer d. Card Issuer 50 / 50 50. The risk arising from fraud, error, negligence and the inability to maintain expected service levels is called a. Strategic risk b. Transaction risk c. Compliance risk d. None of the above Your score is 0% Restart quiz Exit
